It usually takes no more than 3 business days to ship out your order.

If your order has not shipped yet, you may change your shipping address. Please email support@jessiejameshandbags.com with your order number and the correct address.

We only accept returns or exchanges that have been purchased directly off our website. If you have a return or exchange, please click here to get started. You may return the product within 30 days of receiving items, based on delivered date shown by the tracking number. During the holidays, we extend our return window for all purchases made in November or December until January 15th.

Purchases from third party retailers must return the product to the retailer. Click here to view our full return policy.

Please email support@jessiejameshandbags.com with your order number and a picture attached. We will offer you the choice of a refund or a replacement bag.

For retail orders, we primarily use USPS. While for wholesale orders, we primarily use FedEx.

If your package is missing, please email support@jessiejameshandbags.com for a refund.

Yes, in the unlikely event your product has issues such as a broken zipper/hardware/stitching:

• Full refund on products less than 6 months from purchase date.
• 50% refund on products 6-12 months from purchase date.
• No refund on products over 12 months from purchase date.

If your Jessie & James product was purchased from a third party retailer, please contact the retailer first for information on their warranty policy. Please contact us next if further assistance is needed.

Warranty does not extend to second hand purchases, such as eBay, Depop, etc.

Unfortunately, we do not offer expedited shipping. No exceptions.

Laws vary by state, so we recommend checking your local regulations regarding concealed carry before use.

The best concealed carry purse combines safety, accessibility, and style. Jessie & James handbags are designed to deliver all three, without compromise.

Consider your firearm size, preferred carry style, and daily essentials. Our size guide and product details help you find the perfect fit.

Yes, each bag features a dedicated concealed compartment with a lock and key, along with a secure holster to ensure safe and responsible carry.

Our handbags are designed to fit a variety of compact and full-size handguns. We recommend using our size guide to ensure the best fit for your specific firearm.

Yes, every Jessie & James handbag includes a matching holster designed for secure placement and easy access.

Our concealed compartments are designed for quick, discreet access while maintaining safety and security.

Absolutely. Our bags are designed to blend style and function, so you can carry your essentials, and your firearm, without compromising your look.

Yes, Jessie James Handbags offers 20% off all purchases for all active duty service members, veterans, law enforcement, first responders, and firefighters.

Please go to the military discount page and follow the steps listed there.

Please try again using another browser. If it still doesn't work, please email support@jessiejameshandbags.com and we will refund the coupon amount after the order is processed.

We will email shipping and tracking information after your order is sent out.

We can only change the item style or color before your package is shipped out. Please email support@jessiejameshandbags.com for item changes.

Yes, our customer service team can place an order for you and send a digital invoice.

For orders by email:

Send an email to support@jessiejameshandbags.com with the item(s) you want.

For orders by phone:

Please call us at (323) 917-8828. Please note: our hours of operation are 9:00am-5:30pm, Monday - Friday. We are closed on weekends and major holidays.

Please visit our wholesale page to apply for a wholesale account.

Please try another browser. If it still doesn't work, please email support@jessiejameshandbags.com a list of items you want to purchase. Our customer team will place orders for you and email you the digital invoice.

At this time, we do not offer drop shipping for wholesale orders.

Please visit our digital catalog here.

Yes, we send emails for all new product launches.